Shipping Policy

We know you can’t wait to rip open the package and sport your Color Runner™ gear. Your order will be processed within 48 hours Monday - Friday 8am - 5pm. Please allow additional time for shipping.

USA Shipping
Shipping rates depend on the method of shipping chosen during the checkout process. Our shipping will be processed through UPS/USPS. Please note that ground shipping will take 3-6 days for delivery. 

Canadian Shipping
If you are having items shipped to Canada, there will be a $25 shipping charge. Shipping can take 1-3 weeks depending on how quickly it passes through customs. There may also be customs fees that you will be responsible for. Please note that those charges are not associated with The Color Run and will be handled separately by Canada Border Services Agency.

Note: UPS will deliver to your local post office so P.O. boxes are allowed.

Order Tracking
You will receive an email containing the tracking # for your order once it has shipped.

Back Orders
If in the unfortunate event one of our products gets placed on backorder, we will ship the portion of your order that is currently in stock. When the coveted item becomes available we will promptly ship the item to you at no additional cost.

Canceling Orders
If you need to cancel an order please email us ASAP at If your order is already in the processing or shipping stage, we will not be able to cancel.

Shipping Destinations
We ship to destinations in the U.S. of A. Shop online and in person at The Color Run™ Store, located at each Packet Pickup location and The Color Run™ Finish Festival.